Emma Hutton necklaces Emma Hutton Contemporary Jewellery Designer

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Contemporary jewellery design by Emma Hutton

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1. I have a vintage locket, can you make me a bespoke necklace to show it off?

Yes! If you have any item of jewellery which you would like to be incorporated into a bespoke design please do contact me to discuss your requirements.



2. Where can I view your products?

If you would like to be kept informed of any upcoming exhibitions or shows where you can view the full range of jewellery please fill in the form on the contact page and tick the checkbox.



3. I am concerned about paying over the internet - is there an alternative?

This site uses Paypal to securely processes your order, however, if you are concerned about sending personal information via the internet we would advise you to provide us with your details via the telephone and pay by cheque.



4. How much is postage?

Jewellery items other than tiaras are sent via Royal Mail Special delivery and costs £7.50. Orders under £46 will be sent by 1st class post and costs £2.50. The delivery cost is added onto your order and is not included in the price of the items. Orders amounting to over £500 or those which include tiaras are sent via a reputable courier company and will incur a higher cost.



5. How long does delivery take?

We aim to despatch your order within 3 working days of receipt provided the item is in stock.  In most circumstances items which are in stock will be delivered quicker than this. If you need your order sooner than the stated time please contact us first to ensure your order can be completed within the timescale required. As items are sent via Royal Mail, orders should be placed before 20th December to guarantee delivery by Christmas day.



6. How do I return an item I am unhappy with?

If when you receive your order you are not satisfied, you have up to 7 working days, to cancel your order. Please then return the products unused, in the same condition as they were originally dispatched from us and with the original packaging. Items must be returned via the same delivery method by which they were sent to you.



FAQ

1. I have a vintage locket, can you make me a bespoke necklace to show it off?

2. Where can I view your products?

3. I am concerned about paying over the internet - is there an alternative?

4. How much is postage?

5. How long does delivery take?

6. How do I return an item I am unhappy with?